Tips for Using Social Media in Crisis Management

Here are five tips for using social media as a crisis management tool listed in an article from Social Media Zone.

  1. Create a responsive social media policy through listening
  2. Set up your monitoring system
  3. Identify the influencers
  4. LISTEN!
  5. Less is more

Do you agree? What other tips would you add or change? What are some great examples of business effectively using social media in crisis management or communications scenarios?

 

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