Tag Archives: Letter

Oh Netflix: This Will Be One for the Textbooks

Here is the letter that appeared in my inbox yesterday: The apology Dear ____, I messed up. I owe you an explanation. It is clear from the feedback over the past two months that many members felt we lacked respect … Continue reading

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How McDonald’s Averted a PR Crisis via Twitter

This past weekend, an Internet hoax aimed at McDonald’s made the top of the trending list when a photo of a company letter appeared on Twitter. Video after the jump.   The Problem As you can see in the video, the letter … Continue reading

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